About the Role
Drives/Controls Service Engineer
Locations: United States
Appleton, Wisconsin, USA
Pittsburgh, Pennsylvania, USA
Charlotte, North Carolina, USA
Plainville, Connecticut, USA
Full-Time Regular/ Permanent
Job Description:
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Operations Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Remote This role is contributing to the Process Automation Process Industries division. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Our team dynamics You will join a dynamic and high performing team, where you will be able to thrive. This position reports to the Operations Manager.
Qualifications for the role
- Bachelor’s Degree in engineering required.
- 5+ years of related work experience with AC and DC drive systems required.
- Experience using test equipment including Oscilloscopes, Data Loggers, PDMA motor testing, and CMC measurements Work with ABB & GE drive and control equipment is a plus.
- Must be able to analyze and test system hardware and software performance applicable OEM integrated machines.
- Must be available 24/7 based upon business necessity. Up to 70% travel required.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.