About the Role
Title:E-Commerce Channel Manager
Location: Davidson United States
Job Description:
BH Job ID: 2246
SF Job Req ID: 13089
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title: E-Commerce Channel Manager – North America
Location: Remote or Hybrid from Davidson, NC
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary
The Ingersoll Rand Power Tools + Lifting NA E-Commerce Leader will be responsible for devising our online strategy, developing our digital footprint, and driving our commercial execution online within the region. This opening will span IR’s website and presence across legacy distributor websites, new business development opportunities, and online marketplaces/sales engines. This people leader will help drive a dedicated team and require plenty of cross-functional collaboration with Sales, Demand Generation, Marketing, Product Management, Customer Experience, Operations, and more. Given the high visibility of the role and vast opportunity within the region, this person will ideally have launched and grown new e-commerce channels and/or marketplaces prior. He or she will be a self-starter with keen communication skills, the ability to project manage multiple deliverables, and a can-do attitude.
Responsibilities
- Augment IR’s online presence, including but not limited to, our owned domain, channel partner websites, marketplaces, sales engines, and more
- Uncover new online selling opportunities and partnerships
- Manage team members on multi-faceted initiatives toward collective growth goals
- Own the tech stack related to E-commerce execution
- Define E-Commerce promotions and pricing strategy in collaboration with other functions
- Lead E-commerce budget planning and management
- Analyse data to drive executable actions
- Develop new outside agencies/partnerships that support the E-Commerce growth initiatives
- Contribute to the company’s overall digital marketing strategy setting
- Drive new channel partner on boarding processes ensuring high customer satisfaction
- Maintain exceptional relationships with customer stakeholders by implementing and participating in diverse onsite / online meetings
Basic Qualifications
- Bachelor’s degree in business, related field required from an accredited institution (MBA preferred)
- 5+ years’ experience in today’s E-commerce environment
- Proficiency in Microsoft Office computer applications required
Key Competencies
- Self-starter
- Customer-centric mind-set
- Metrics-driven approach
- Excellent interpersonal skills, particularly influencing highly capable of leading projects that involve many stakeholders from different departments with competing commitments/interests
- Strong coaching skills to develop future leaders within Ingersoll Rand.
- Recruit, lead, develop, promote and retain team members through the execution of objective and goal setting, action planning and delivering timely specific feedback throughout the year
- Experience owning (and overdriving) E-commerce business, sales targets, partnerships, etc.
- Strong proficiency with site analytics and data analysis
Travel & Work Arrangements/Requirements
- Flexible working location within the US, hybrid, or fully remote.
- Some travel up to 25%