About the Role
EDI Helpdesk Representative Remote
Location:
Any city, IN, US, 99999
Req ID:19286
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
This position is in our EDI helpdesk call center and will be responsible for answering calls and assisting internal and external customers.
This position also provides analysis, support and guidance to internal and external customers and it is helpful to have a background in HIPAA compliant transactions.
Your role in our mission
- Previous call center experience, preferably in an EDI setting.
- Excellent attendance record
- Timely completion of documentation
- Problem Solving and analysis
- Escalate issue as required
What we’re looking for
- Excellent organizational and prioritization
- Effective communication
- PC literacy (Microsoft office products)
- Teamwork
- Flexibility