If you’re comfortable living on the phone, building quick trust, and explaining things in a way that feels human, this role is a strong fit. You’ll educate and enroll patients into a Medicare-sponsored care coordination program that helps people manage chronic conditions, while working a steady weekday schedule from home.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians succeed in value-based care through population health technology and 24/7 care coordination. Their mission is to “heal healthcare” by improving outcomes for chronically ill patients through consistent engagement and support.
Schedule
- Full-time, 100% remote (US-based)
- Monday to Friday
- Business hours availability: 8:00 AM – 5:30 PM CST
- High phone time: 80%+ of your day on calls
- Hourly pay plus incentive compensation (performance-based)
What You’ll Do
⦁ Make outbound calls from an assigned patient pool to educate patients on the care coordination program
⦁ Build rapport quickly and tailor messaging based on demographics, health concerns, and insurance
⦁ Explain program benefits clearly, concisely, and persuasively to drive enrollments
⦁ Maintain high call volume and consistently meet metrics and deadlines
⦁ Capture accurate notes and complete real-time data entry during patient conversations
⦁ Use empathy and patient-focused communication to support engagement and trust
⦁ Navigate multiple software platforms (Microsoft Office tools and internal systems) while multitasking
⦁ Contribute to a team environment and show leadership through consistency and results
What You Need
⦁ Strong people skills and warm, professional phone etiquette
⦁ Proven ability to perform in high-volume, metrics-driven phone or sales environments
⦁ Excellent communication skills, including the ability to be informative and influential without sounding scripted
⦁ Strong multitasking and data entry skills with high attention to detail
⦁ Empathy and a patient-first mindset, especially when discussing chronic conditions
⦁ Comfort using multiple software platforms (Outlook, Excel, Word, Skype, and similar tools)
⦁ Associate degree or higher
⦁ US-based and available during listed CST business hours
Benefits
⦁ Medical, dental, and vision insurance
⦁ 401(k) with company match
⦁ Paid holidays
⦁ PTO and sick time off
⦁ 100% remote work setup
⦁ Advancement opportunities and fast growth potential
If you want steady weekday work, real mission-driven impact, and incentives tied to your effort, apply while it’s open.
Help patients say “yes” to better care.
Happy Hunting,
~Two Chicks…