Want a legit work-from-home job where they train you, give you benefits, and you can grow without job-hopping? This role is entry-friendly, customer-facing, and built for people who like solving problems and closing tickets clean.
About OneSupport
OneSupport provides remote technical support services for customers who need real help, not scripted runarounds. They invest in training, promote from within, and build career paths for people who show up consistent and do the work.
Schedule
Remote, full-time (some roles may be part-time)
Shifts may include day, evening, or night
Weekend availability is expected
Pay starts at $12 per hour from day one of training (state-based adjustments may apply)
PTO accrues from day one and becomes available after 90 days
Benefits eligibility varies by employment status
What You’ll Do
⦁ Provide technical support to customers and follow up on cases to ensure resolution
⦁ Document issues clearly and keep case notes accurate and complete
⦁ Troubleshoot step-by-step, ask the right questions, and guide customers through fixes
⦁ Maintain professionalism and patience while handling repetitive, high-volume support needs
⦁ Meet productivity and quality expectations while working independently from home
What You Need
⦁ Residence in an eligible hiring state (company restricts hiring by state)
⦁ A computer with a valid, native copy of Windows 11
⦁ USB headset and a webcam
⦁ At least one 15-inch or larger monitor
⦁ Internet speed of at least 2 Mbps download and 1 Mbps upload (Ethernet preferred)
⦁ Ability to type 40 WPM with 80% accuracy
⦁ Ability to sit for extended periods and perform repetitive computer-based work
⦁ Quiet, distraction-free workspace
⦁ Flexibility to work day or night shifts (with or without preference)
Benefits
⦁ Paid training
⦁ PTO accrual starting day one (usable after 90 days)
⦁ Medical, dental, vision, and life insurance (depending on employment status)
⦁ 401(k) with matching
⦁ Referral program
⦁ Flexible schedule options
If you’ve been trying to get your foot in the door for remote work and you’ve got the right home setup, apply before it gets crowded. Entry-level remote tech support roles disappear fast.
Show up consistent, learn the troubleshooting flow, and you can turn this into a real career path.
Happy Hunting,
~Two Chicks…