About the Role
Future Opportunities – Account Executive
Well, hello! My name is Maria Diaz I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our Americas team.
While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.
About the job
This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.
Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you’ll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.
We have a fantastic supportive Customer Success team that you’ll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you’re joining a company and team that is well-equipped to support our customers.
Some things you’ll do…
- Prospect into our ICP (ideal customer profile) within the Americas region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
- Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
- Work with our SDR team to give great feedback on lead quality and sales strategy, so we’re constantly sourcing better leads that Customer.io can help and turn into happy customers
- Schedule and perform online demos with qualified prospects.
- Uncover key business needs and problems, match Customer.io’s solutions and features
- Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
- Explain and demonstrate the features and merits of our products and services
About you…
- You are located in the Americas
- You have a minimum of 2 years’ experience as a top performer in a B2B SaaS based Account Executive role, ideally within the Marketing Technology landscape
- Proven track record of quota and goal achievement
- Familiarity with MEDDPICC or a similar sales framework
- Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
- Ability to identify customer business needs in order to recommend relevant solutions
- Ability to prioritize responsibilities in a fast-paced and dynamic environment
- You’re a creative problem solver who can understand the customer’s problem and find the best solution regardless of what the customer is asking for
- You have a Growth Mindset, and always put your customers first!
