Job Description
German Speaking Customer Support Advisor
for a premium Sports brand
locations: Nederland – Amsterdam
job requisition id: R1224171
Job Description
TRAINING & WORKING FROM HOME- German-Speaking Customer Advisor for a premium Sports brand
This Sports brand logo, the Swoosh, is known worldwide, from a village in India to New York’s Central Park. A premium brand with an established name that is indispensable. They do more than just equip the best athletes in the world! They embrace diversity, ambition and perseverance. It is not just a sports brand, but also a movement. Here you can discover your potential, push boundaries and seize opportunities. We are looking for people who want to grow internally and who can translate their passion for the product into an ultimate customer experience. Just do it!
We have designed a digital recruitment process, training from home as well as working from home programs for you, Don’t wait too long, read on!
What are you going to do?
As a customer support advisor, you are responsible for incoming calls or e-mails / chats with questions about the online shop. You handle questions and complaints in a professional manner with the highest degree of customer service. You process and change data in our databases. In addition, you follow all trends closely with regard to the latest fashion and gadgets.
What do you need for that?
- You have at least a completed MBO background, HBO in the direction of communication is an advantage
- At least 1 year of experience in the field of customer service preferable, this can also be face-to-face.
- You are available 40 hours a week
- You are available full-time as well as in the evenings and in the weekends
- You have strong computer skills and good typing skills
- You have good communication skills, are well organized, accurate and professional
- You are enthusiastic, energetic, driven and dynamic
- Native and/or full professional proficiency of the German and at least B1 level in English language
For that, we offer:
Stay safe with our fully paid online training from home and remote work from home.
- Gross salary 2000 per month (Including Language Bonus)
- 8% holiday allowance on top
- A dynamic position within an international and dynamic company
- Fully paid training and then coaching on the job
- Unlimited professional and personal development (limitless access to Concentrix University trainings and structured on-site trainings)
- Attendance bonus system (700 euro gross per year)
- Irregularity surcharge on weekends and evening shifts
- Pension plan
- Internal Career Opportunities