About the Role
Global Enterprise Architect
Job Description: **Job Summary**
The Global Enterprise Architect is a strategic, customer-facing member of the Global Account Team. The Global Enterprise Architect is a consultative partner for our large enterprise customers, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The incumbent in this role will have a deep understanding of various technology solutions and capabilities around Next-Gen Hybrid Infrastructure, Modern Workplace, Hybrid Cost Management, and Enterprise Cybersecurity.
The Global Enterprise Architect is responsible for developing cross-functional strategies and solutions bringing together technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers solve their business challenges.
This position reports to theGlobal Presales Engineering Manager and will have a Home Office setup.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive – in our offices or yours.
**Responsibilities**
_Include, but are not limited to:_
+ Demonstrate leadership to ensure that SHI’s recommended solutions are comprehensive, achieve customer expectations, and meet business objectives
+ Engage with multiple layers of contacts within an organization to gain insights into the client’s environment
+ Translates the clients’ business and technical objectives into solutions
+ Act as liaison between client stakeholders and SHI subject matter experts (SMEs)
+ Position SHI services and drive the development of supporting documentation
+ Accountable to manage opportunities and engage specialty resources to drive multi-faceted solution development
+ Focused on delivering a world class customer experience
+ Participate in account planning and execution
+ Ongoing training and learning to understand and position SHI’s service offerings
+ Territorial alignment with strategic OEM partners
+ Educate and develop sales teams on technical selling, product training, SHI services, and technology trends
**Qualifications**
+ Proficient with Microsoft Office Products, including Visio, PowerPoint, Excel, and Word
+ Experienced with building and understanding detailed SOW documentation
+ 7+ years’ client-facing experience working on one or more complex data center, cloud, security, or network infrastructure solutions
+ Experience supporting enterprise accounts desired
+ Familiarity with the RFI/RFP process
+ Conceptual understanding around Disaster Recovery, Business Continuity, High Availability Solutions, and Virtualization technologies
+ Expertise in mainstream technologies including Dell, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
+ Experience with Public and Private Cloud Solutions
**Required Skills**
+ Possess a real passion for technology
+ Outstanding written and verbal communication skills
+ Proven ability to build relationships with customers
+ Proactive mindset
+ Excellent presentation skills
+ Ability to work effectively, add value as a team member, and assume a leadership role for the team
+ Ability to train and disseminate information within an area or operation
+ Ability to resolve and close complex technical and selling situations
+ Ability to work effectively within all levels of an organization, both internally and externally
+ Ability to work both individually and in a team environment
+ Must be results driven with a strong sense of urgency
+ Attention to detail, organization, and follow up skills are critical
+ Initiative to research and resolve problems with a positive attitude
+ Exceptional time management skills
+ Strong documentation skills to include system/network diagrams and presentations