Job Description
Health Educator – Evening Shift
locations IN-INDIANAPOLIS, 220 VIRGINIA AVE
time type Full time
job requisition id JR9310
Position Title: Health Educator – Evening Shift
Job Description
Health Educator
Location: While this role is primarily remote, candidate would need to live within 50 miles of one of the following locations: Indianapolis, IN; Roanoke, VA; Richmond, VA; Norfolk, VA; Cincinnati, OH; Las Vegas, NV; South Portland, ME; Las Vegas, NV; Atlanta, GA; St. Louis, MO; Louisville, KY; and Latham, NY.
The Health Educator is responsible for responding to inbound inquiries for disease management or medication alert programs.
Primary duties may include but are not limited to:
- Provides information to members eligible for disease management or medication alert programs.
- Makes outbound attempts to program members to provide health information according to program standards.
- Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.
- Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
- Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
- Assists with increasing participant’s motivational level by addressing barriers and assessing needs.
- Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
- Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.
- May coordinate with others in the multi-disciplinary clinical team.
Minimum Requirements:
- Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.
- Must be willing to work from 2:30 PM – 11 PM EST.
Preferred Qualifications:
- Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.
- Certification or advanced certification and/or license appropriate to field of specialty preferred.
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $25.33 – $31.65 an hour.
Locations: Las Vegas, NV.