Bring your compassion and problem-solving skills to a role that makes a real impact in people’s lives.
About Teleperformance
Teleperformance is a global leader in digital business services, helping top brands streamline their operations through advanced technology and a personal touch. With over 500,000 employees worldwide speaking 300+ languages, we bring local expertise and global reach to every customer interaction.
Schedule
- Fully remote, must reside in Georgia
- Paid training provided
- Full-time schedule with attendance requirements
What You’ll Do
- Handle inbound calls from medical professionals, using medical terminology to verify and process benefits
- Provide exceptional customer service through active listening and professional communication
- Research benefit information and resolve issues on the first call whenever possible
- Accurately document interactions and process payments as needed
- Work with confidential information and maintain compliance standards
What You Need
- Must be 18+ with a high school diploma or GED
- 6+ months of customer service experience preferred
- Ability to type at least 25 WPM
- Strong communication, organization, and problem-solving skills
- Comfortable navigating Windows operating systems
- Reliable high-speed internet (15 Mbps download / 5 Mbps upload minimum, no satellite or mobile data)
- Quiet, private workspace
Benefits
- Paid training
- Competitive wages
- Medical, dental, vision, 401(k), and more
- Paid time off
- Employee wellness and engagement programs
Your next career step starts here — make a difference and grow with a company that invests in your success.
Happy Hunting,
~Two Chicks…