About the Role
In-House Representative
locations
Fully Remote – Hawaii
time type
Full time
job requisition id
R2146
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!
Job Description
Position must be located in Hawaii
A bit about this role:
This role will be an opportunity for someone to enter the exciting and challenging realm of provider network servicing/contracting at an entry level. The selected candidate will have the opportunity to learn from an experienced team of provider network professionals while supporting them in their day to day functions. This is the first step in what could be a lifelong career.
Your Responsibilities and Impact will include:
- Fielding all calls from providers who are calling to request access to our network.
- Responding appropriately to all emails from providers requesting access to our network.
- Fielding calls transferred from Provider Service that are unable to immediately be answered by Network Field Leads, addressing as appropriate.
- Supporting Network Field Leads in obtaining signatures/counter-signatures on contracts/amendments.
- Supporting Network Field Leads in organizing/maintaining executed contract folders.
- Support Network Development by coordinating with Network Operations and reviewing necessary worksheets, documents, etc.
- Coordinates internal communications to Network Field Team as required.
- Overall support of Network Development and Value Based Contracting Leadership as necessary.
Required skills and experience:
- Solid ability to navigate either Google or MS Suite of products.
- Healthcare or Health Insurance experience.
- High School Diploma or equivalent
Desired skills and experience:
- Ability to articulate telephonically and written.
- Attention to detail.
- Organization is key in this role – getting back to those who are interested in being part of Devoted is important to representing our brand.
- Comfort using multiple systems.