Job Description
Inbound Call Coord Entry (US)
locations
National +50 Miles away from nearest PulsePoint
Full time
Position Title:
Inbound Call Coord Entry (US)
Job Description:
Inbound Call Coordinator Entry
Remote
Sign-On Bonus- $1,000
Employee Referral Bonus- $1,000
This is an entry level inbound call coordinator position supporting CareMore programs. This role is part of the National Patient Care Center for CareMore and Aspire.
The Inbound Call Coordinator is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Primary duties may include but are not limited to:
- Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.
- Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.
- May obtain related documentation (e.g., patient information, insurance coverage).
- This is the entry level for the Inbound Call Coordinators.
- Has little or no prior relevant training.
- Acquires basic skills to perform routine tasks.
- Work is prescribed and completed with little autonomy.
- Works with either close supervision or under clearly defined procedures.
Minimum Requirements:
- Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.
*Applicable to Colorado Applicants Only
Hourly Pay Range*: $13.88hr – $18.22/hr
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
* The hourly or salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Job Level: Non-Management Non-Exempt
Workshift: 1st Shift (United States of America)
Job Family: CUS > Care Reps
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.