Job Description

Inbound Call Coordinator Entry

locations

TN-NASHVILLE, 22 CENTURY BLVD, STE 310

VA-ARLINGTON, 3101 WILSON BLVD

AZ-Phoenix, 2930 E Camelback Rd

FL-ALTAMONTE SPRINGS, 370-774 NORTHLAKE BLVD NORTHLAKE BLVD

NE-LINCOLN, 1625 N ST

time type

Full time

job requisition id

JR81314

Position Title:

Inbound Call Coordinator Entry

Job Description:

Inbound Call Coordinator Entry

Remote to all US locations

Sign-On Bonus- $1,000

The Inbound Call Coordinator is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.

How you will make an impact:

  • Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.
  • Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.
  • May obtain related documentation (e.g., patient information, insurance coverage).
  • This is the entry level for the Inbound Call Coordinators.
  • Has little or no prior relevant training.
  • Acquires basic skills to perform routine tasks.
  • Work is prescribed and completed with little autonomy.
  • Works with either close supervision or under clearly defined procedures.

Minimum Requirements:

  • Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $13.88 to $25.00

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