Job Description
Inbound Call Coordinator Entry
NV-LAS VEGAS, 2348 E BONANZA RD
TX-AUSTIN, 823 CONGRESS AVE, STE 1100
TN-NASHVILLE, 22 CENTURY BLVD, STE 310
IN-INDIANAPOLIS, 220 VIRGINIA AVE
OH-CINCINNATI, 3075 VANDERCAR WAY
Full time
JR81321
Job Description:
Remote to all US locations
Sign-On Bonus- $1,000
The Inbound Call Coordinator is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
How you will make an impact:
- Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.
- Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.
- May obtain related documentation (e.g., patient information, insurance coverage).
- This is the entry level for the Inbound Call Coordinators.
- Has little or no prior relevant training.
- Acquires basic skills to perform routine tasks.
- Work is prescribed and completed with little autonomy.
- Works with either close supervision or under clearly defined procedures.
Minimum Requirements:
- Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.