Work from home with paid training and company-provided equipment.
About ACC Premiere
At ACC Premiere, we deliver outstanding customer experiences for leading consumer brands through phone-based support. Our culture is employee-focused, built on communication, growth, and promotion from within. If you’re passionate about helping people and thrive in a professional remote environment, this could be the right fit for you.
Schedule
- Full-time, remote position
- Paid training provided (day shift, 100% attendance required)
- Post-training schedules are Monday–Friday afternoons/evenings
- Must maintain consistent availability during shifts
Responsibilities
- Consult with customers to understand scheduling needs and recommend solutions
- Communicate effectively and professionally with diverse customer types
- Use positive language to represent yourself and the company
- Follow company policies and uphold service standards
Requirements
- High school diploma required; college education preferred
- Minimum 2 years of customer service experience in a call center environment (preferred)
- Excellent verbal and written communication skills
- Positive, professional demeanor with adaptability in handling various customers
- Experience with troubleshooting and supporting consumer products/services is a plus
Work Environment
- Dedicated home office space with a door for privacy
- Ability to hardwire internet (Ethernet connection required; Wi-Fi not permitted)
- Three power connections for equipment
- No personal disruptions during work hours (calls, visitors, household interruptions, etc.)
Training
- Product knowledge training
- Systems training (CRM and ACD tools)
- Live remote training via Zoom
- Full attendance required
Compensation
- Hourly pay: $11.50 – $12.00
Benefits
- Paid training
- Equipment provided by the company
- Opportunities for growth and promotion from within
- Supportive, employee-first culture
Happy Hunting,
~Two Chicks…