Turn inbound calls into life-changing solutions for customers who need mobility support. Join SpinLife, the retail division of Numotion—the nation’s largest direct-to-consumer provider of durable medical equipment (DME).
About SpinLife (Numotion)
SpinLife helps aging adults, individuals with disabilities, and pediatric customers access scooters, wheelchairs, lift chairs, and other mobility solutions. With a proven e-commerce model, a nationwide service network, and new retail expansion, we provide more than products—we deliver independence, compassion, and ongoing care.
Compensation
- Base Salary: $33,000 annually
- Commission: Uncapped (Top performers can earn up to $100,000 annually)
- Status: Full-Time, Non-Exempt
What You’ll Do
- Respond to inbound customer inquiries via phone, chat, and video consultations
- Identify customer needs and recommend mobility/DME products
- Convert leads into closed sales in a short sales cycle
- Manage quotes, follow-ups, and orders through completion
- Communicate policies on shipping, delivery, warranties, and returns
- Collaborate across departments and manufacturers for accuracy and timely service
- Stay up to date on product offerings and best practices through training
- Deliver compassionate, expert service that supports customer independence
What You’ll Bring
- 3+ years inbound consumer sales experience (e-commerce or retail preferred)
- Background in DME/mobility equipment strongly preferred (scooters, wheelchairs, lift chairs)
- Proven track record of high conversion rates, cross-selling, and upselling
- Strong consultative sales approach
- Excellent verbal and written communication skills
- Ability to multitask across multiple systems during calls
- Organized, detail-oriented, and comfortable with high lead volume
- Reliable home office with high-speed internet
Preferred Qualifications
- Experience with CRMs, order management, or video-based selling tools
- Assistive Technology Professional (ATP) training or certification
Key Attributes for Success
- Results-driven, self-motivated, and consistent in hitting sales targets
- Empathetic, professional, and confident phone presence
- Tech-savvy and adaptable to new systems
- Strong collaborator and communicator
Work Environment
- 100% Remote | Desk-based with prolonged computer/phone use
- Light lifting (up to 10 lbs) may be required
Benefits
- Competitive base salary + uncapped commission
- Medical, Dental, Vision, 401(k), Life, and Disability Insurance
- Mission-driven, inclusive culture
- Daily opportunity to empower customer independence
SpinLife, a division of Numotion, is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, gender, age, disability, or any other protected status. Drug test required prior to employment.
Happy Hunting,
~Two Chicks…