About the Role
Inbound Sales Consultant
Location: Remote, NC
Category: Sales
This is a remote role. Applicants must reside in one of the following locations; Alabama, Delaware, Idaho, Minnesota, North Carolina, Nevada, Texas, or Utah.
Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered
- Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered
- Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application and testimonial approach to build and convey value in products and services while overcoming objections.
- Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer.
Basic Qualifications:
Education and Experience: Basic computer skills
Preferred Qualifications:
Education: HS/GED
Experience: Call Center experience. Customer service experience.
Critical Knowledge/Skills/Abilities
- Builds rapport with clients, team members and leadership
- Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
- Takes a consultative approach and puts customer’s needs first
- Is able to find leads and build a strong pipeline
- Takes accountability for their actions, progress and results
Additional Basic Qualifications:
Must be 18 years of age or older