Job Description
Title: LATAM Inbound Success Coach – Portuguese Speaker
Location: Bogot , Colombia
HubSpot welcomes individuals to join our Sales team as an Inbound Success Coach (ISC). As part of our vision for the future of work at HubSpot, ISCs can either be based in Bogot , Colombia, or remotely in Colombia. Please submit resume in English.
The mission of the Inbound Success Coach team is to provide prospects the most immediate and high quality first interaction with HubSpot in order to drive great future customers.
In this role, you will be the true embodiment of HubSpot’s Inbound methodology. On a day-to-day basis, you will:
- Navigate a high volume of product- and sales-related inquiries from prospective businesses looking to learn about the HubSpot platform
- Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone and live chat on hubspot.com
- Help remove technical barriers for our users and recommend software best practices
- Set up high quality appointments between prospects and appropriate sales team members to dive deeper into needs and solutions using the HubSpot platform
- Identify and deliver best next steps or resources to assist customers and users
- Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike
We’re looking for people who have:
- Fluency in both English and Portuguese
- Full-time availability (40 hours/week) Monday through Friday, specifically with an ability to work either 8:00am-5:00pm or 9:00am-6:00pm Colombia time
- A desire to enjoy a long-term career in sales, but you haven’t had previous experience in sales and would like to give it a shot
- Confidence and experience communicating with different audiences through verbal and written communication
- A strong technical aptitude to help our users succeed with the HubSpot software
- A passion for helping our prospective businesses grow
- Initiative to find the resources needed to be successful in this role
- An ability to work collaboratively to solve problems