Job Description
Inside Claims Adjuster
locations WFH-South Dakota WFH-Minnesota
time type Full time
job requisition id 2023-0217
Job Summary:
Responsible for investigating and confirming the facts of loss for Farm/Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities. Field Position consideration depending on location.
Key Responsibilities:
- Handles investigation regarding all aspects of Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
- Demonstrates broad understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Determines subrogation or fraud potential and how to handle
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
- For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
- Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
Supervisory Responsibilities:
This job does not have supervisory duties
Preferred Qualifications:
Education and Experience
- Bachelor’s degree preferred or equivalent experience
- 2 or more years of related experience
Certificates, Licenses, Registrations
- Ability to obtain and maintain adjuster licenses as required
Functional Skills
- Customer service orientation
- Strong associated verbal and written communication skills
- Time management skills from a global case management pending perspective (vs. transactional)
- Strong problem solving and analytical skills (detect differences/issue recognition from multiple sources)
- Proficient in Word and Outlook
National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $42,500 – $91,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.