About the Role
Title: Inside Sales Representative
(Remote – Home Based Work)
Location: Chicago United States
Job Description:
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Licensed Inside Sales Representative is responsible for driving sales growth for the organization through inbound and outbound modes of interaction. The representative is responsible for using strong sales skills to deliver a proven sales method that uncovers customer needs, identifies gaps in coverage, recommends solutions to fully protect customers, all while building a case to positively influence the decision to purchase Allstate’s products. The representatives will be evaluated based on sales production, time management, quality of business produced, and strict adherence to company and industry rules, regulations, and processes that protect Allstate and its customers.
- Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
- Serve as a trusted advisor by uncovering the prospect’s needs, identifying gaps in coverage, recommending solutions, and converting them into customers using a proven sales strategy.
- Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.
Job Requirements
- Hold an active Personal Lines or Property & Casualty License in your state of residence is highly preferred
- If not currently licensed, earn your Personal Lines or Property & Casualty License with Allstate’s support
- At least 1 year of sales, customer service with a sales focus or related experience preferred
- Open to weekend and night hours
- Possess high stress tolerance and critical thinking skills
- Receptive to coaching and feedback
- Strong communication skills
- Ability to work independently and hold yourself accountable for your performance
- Able to navigate multiple computer programs at one time
- Reliable internet with plug-in ethernet/network cable
- Dedicated workspace in your home; Allstate will provide all the equipment
- HS Diploma or GED is required