About the Role
Title: Insurance Follow Up Representative
Location: Remote United States
Job Description:
You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission – partnering and healing for a healthy future – and dedicated to the health and well-being of the communities we serve.
FTE: , Shift: , Schedule: _Monday-Friday
NOTE: This position will work remotely but the primary residence must be within the State of Washington, Oregon or Idaho.
Position Summary
The Insurance Follow-Up Specialist contributes to the financial viability of the organization by assuring that accounts have been properly billed and reimbursed. Responsibilities include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes, and acting as a functional leader or reference source. This position requires discretion and good judgment in decision-making and representation of MultiCare. Work situations are varied and require extensive insurance billing, follow-up and appeal knowledge, and strong customer service skills. This position provides the link in communication between MultiCare and the patient, insurance companies/third party payers and the provider of service or departmental staff. The Insurance Follow-Up Specialist performs these functions at a complex level of implementation, analysis and resolution.
Requirements
- Two years post high school education or AA degree preferred
- Related health care or insurance industry experience
- Knowledge of Federal and State billing requirements preferred
- Minimum two (2) years patient accounting experience preferred
- May substitute bachelors degree in Finance or Business Administration for experience