Job Description
Insurance Operations Associate
remote type Remote
locations Remote, FL, USA
time type Full time
job requisition id R23_0000000992
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It’s an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We’re excited to continue solidifying that foundation as we are looking for an Operations Associate to join our growing team.
This Individual will be reporting to TL that assists with the operations of the Premier team to satisfy Agency and legal guidelines.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates—not employees. We prioritize health, family, and business—in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.
General Responsibilities:
- Complete all necessary departmental reports including but not limited to new business, retention and overall department performance.
- Ensure to communicate to TL actions to protect agency from E&O claims.
- Assists with distributing employee commission statements for personal policies.
- Maintain knowledge of current legal and social conditions that may impact the adequacy of policy coverages and limits.
- Assists with the approval for report expenses.
- Respond quickly and professionally to any customer and carrier issues that may arise.
- Assists CCL with Account Receivable control.
- Perform other duties as assigned.
Required Qualifications:
- High School Diploma or GED required
- 2-20 License required
- Ability to maintain a high level of confidentiality
- Ability to manage workload independently
Preferred Qualifications:
- Advanced college degree is desirable.
- Minimum two years’ experience in a customer service role
- Advanced knowledge of Word Processing software; Spreadsheet software and Database software.
What we offer:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement and Student Loan Repayment Assistance
- Mental Health Resources