Job Description
Title: Insurance Retention Specialist
Location: USA-
AAA Club Alliance is hiring for a full-time Insurance Policy Retention Specialist (P&C). This position is responsible for retaining policyholders through counsel concerning coverage, policy limits, deductibles, payment options, discounts and underwriting eligibility.
This position requires an active Property & Casualty License
Opportunity to work from home, but candidates must live within our territory
Why Join AAA?
- A competitive base hourly rate
- Eligible for bonus plan
- Paid Time Off (almost 4 weeks the first year)
- 8 Paid Holidays
- 401(k) plan with employer match up to 7%
- Medical, Dental, Vision and Prescription coverage
- FREE AAA membership (inclusive of product & service discounts)
- FREE Life Insurance
- An in-house virtual training program
The ideal candidate will have:
- An active Property & Casualty license (required)
- 3 years of customer service and/or sales experience in an insurance environment involving work with new business applications, endorsements, rates/policies and demonstrating an in-depth knowledge of automobile and homeowners coverage.
- Excellent verbal and written communication skills with the ability to make quick decisions.
- Proficiency in navigating required computer applications (MPS, MRM, carrier application, internet/intranet, and agency management system).
- Proficiency with Windows operating systems, with the comfort level to navigate between systems and programs easily
- A self starter with the ability to multi-task and learn new skills & technology quickly.
- Ability to cascade training to new retention associates.
- Ability to handle special projects as assigned.