Job Description
Integration Manager (Remote)
- Cyprus – Remote OK
- Full-Time
- Technical Support
Category: Customer Service
Job Type: Full-Time
Job Desc:
Solidgate is a B2B product in the field of online payments. We build a state-of-the-art fintech product that helps businesses accept payments and ensure a smooth purchase experience for their clients from Europe to LATAM, from the USA to Asia. We are part of the history of each company we work with and we help them enter new markets and increase their profits. We believe no company should struggle with payments. So we make them easy.
Solidgate achievements:
offices in Ukraine, Poland, Cyprus
200+ clients went global thanks to Solidgate (Ukraine, US, EU)
100+ alternative payment methods (APMs)
150+ team members
PCI DSS Level 1 provider
1 employer (according to DOU)
Solidgate is an IT product company that creates made in Ukraine fintech solutions for internet businesses all over the world. Solidgate products enable global businesses and build the economic infrastructure for the internet economy.
Solidgate Stands with Ukraine! Solidgate created the Payment Link, so that Charity Foundations can accept payments swiftly in any currency. We are proud to be partners with KOLO and .
Our advantages:
Fintech fast-growing industry
the opportunity to do business with large Western tech companies (USA, Europe)
challenges and direct impact on business scaling, on product metrics, here you can propose and implement
a team that burns with a common goal, has a common vision and values
opportunity for development and growth, personal career plan for each employee
We are looking for an Integration Manager who can effectively manage client relationships and communicate technical information across various levels of the organization. Our aim is to create a world-class payment processing solution.
What you will do:
– contact merchants to solve their technical problems in the integration process;
– answering product-related queries in a timely manner;
– maintenance and support of corporate wiki for merchants in English;
– maintaining customer relationships and ensuring customer satisfaction;
– support API documentation in English.
We’re looking for someone who has:
– at least 1 year of commercial experience in the technical support field;
– good technical and product knowledge;
– excellent communication and interpersonal skills;
– good critical thinking and problem-solving skills;
– English level Upper-intermediate +.
Will be an advantage:
– experience with payments/payment services.