About the Role
Title: IT Functional Manager
Location: Indianapolis United States
Job Description:
At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet
The Functional Manager (FM) directs the functional activities, analysis and re-design of business requirements in the identified solutions space, while aligning to the overall Information Technology (IT) strategy. You will engage with functions within Supply Chain and Customer Service to solve business problems with technology and process improvements. You will work with Project Managers, other IT teams, and partners in Supply Chain and Sales Channels to deliver innovative solutions that drive business results.
Responsibilities:
Business Partner Engagement
- Develop strong partnering relationships within the Company
- Support strategic priorities and goals for the teams represented
- Contribute to the development of roadmaps in support of team goals
- Craft Business Cases to identify projects to add to the IT Portfolio
- Ensure the functions represented understand the goals and capabilities of the IT organization
- Provide consultancy on business process and solutions
Solution Design & Delivery
- Maintain an understanding of broad trends in the technology landscape and apply them to our goals
- Participate in overall business solutions designs including reengineering business processes, organization and application architecture
- Ensure that the projects aligned to the strategic roadmap for this business area are delivered with quality, timeliness, and cost-effectiveness
- Ensure solutions align with defined architectural direction
- Act as Project Coordinator for smaller Information Technology projects, reporting status to the PMO
Solutions Support
- Help lead support resources (internal and external) for a timely resolution of support issues
- Drive critical incidents in area of responsibility to completion
The ideal candidate will work remote from the Midwest with the ability to travel to Delta Faucet sites as needed.
Qualifications
- 5+ years of experience implementing Order-to-Cash solutions in SAP S4/HANA ERP
- 2 or more implementations/experiences with design, configuration of OTC applications and overall project delivery
- Have a proven track record in the SAP OTC environment, with emphasis on Order Management/Order Entry, Pricing and EDI
- Previous experience includes supporting integration between SAP modules/functions
- Working knowledge and/or development experience using ABAP objects, HANA SQL Programming, SAP Business Technology Platform tools
- Demonstrated success in developing professional business relationships and encouraging these relationships to drive value centric initiatives
- Demonstrated experience in leading multi-functional project teams
- Creative and critical thinking, problem solving, business case development and achievement
- Ability to clearly and concisely explain technical topics to both technical and non-technical associates
- Implements responsibilities with limited direct oversight