Job Description
Title: Junior Billing Analyst
Location: Remote US
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within the revenue processes. The analyst will work closely with the revenue team in the processing of invoices and with other departments to resolve any billings or renewal issues.
Essential Duties & Responsibilities:
Ensure prompt and accurate billing and provisioning of customer accounts
Review customer contracts for completeness and accuracy in accordance with our revenue recognition policies
Build, maintain, and produce reports as necessary to support business objectives. Assist the revenue management team with preparation of reports and analysis.
Field Customer inquiries relating to invoices, payments, and contractual obligations
Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams
Requirements & Skills:
Minimum of 1-2 years’ work experience is required
Excellent customer service orientation and interpersonal skills
Good analytical and problem solving skills
Superior attention to detail and accuracy
Netsuite and salesforce experience strongly preferred
Education:
Bachelor’s Degree in finance, accounting or business related discipline preferred