Job Description
Licensed Pharmacy Technician
Remote, AZ License required
Scottsdale, Arizona
Direct (Permanent)
Full Time
$ 18 – $ 22 per hour
Job ID: NHC-1348730_1695048123
Job Summary
We are looking for talented Pharmacy Technicians to join us. As a vital member of our medication management team, you will play a crucial role in ensuring patient safety by conducting comprehensive medication reviews and interviewing patients on their medication history.
We are seeking candidates who thrive in a fast-paced outbound call center environment and who share our vision of a world where individuals can access and utilize medications safely and effectively, enabling them to live long, healthy lives out of the hospital.
Patient focused certified/registered pharmacy technician who wants to make a difference in medication management, helping patients learn how to better manage their medication regimens. Strong communication skills, multitasking ability, and proficiency in entering data into software systems are required.
Responsibilities:
- Manage a high volume of outbound patient calls
- Conduct patient interviews and create accurate, comprehensive medication lists
- Coordinate clinical service visits between pharmacists and patients
- Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
- Manage challenging patient situations: respond promptly to patient needs and service requests
- Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
- Conduct follow-up evaluations with patients and participate in other activities as assigned
Requirements
- Current Pharmacy Tech License (Arizona)
- 2 years+ of experience as a pharmacy technician
- 1 year+ of Medication Reconciliation Experience