About the Role
Title: Remote LTC Data Entry Technician
Location: Sharpsburg United States
Job Description:
Overview
Symbria Rx Services is seeking a Remote Community Outreach Pharmacy Technician to add to our growing team at our Pharmacy the Great Lakes area.
Working Hours:
- 11:00am-7:30pm EST, and rotating weekends and holidays.
- Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, IN, FL, KS, MA, MI, MO, OH, IL
Responsibilities
The main function of this role will be triaging calls and assisting callers.
- Contact physician’s office as needed for refill authorization.
- Contact client for verification of orders as needed.
- Process all new and refill prescriptions.
- Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
- Document correspondence and follow up in the system.
- Prepare audit sheets and provide feedback to manager.
- Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
- Initiate and document correspondence and follow up in system.
- Answer incoming calls promptly and provide high standard of customer service to the client.
Qualifications
- High School diploma or general education degree (GED).
- Pharmacy Technician license and Certification (CPhT) as per state requirements.
- Long-term care pharmacy experience required.
- Frameworks and Docutrack experience required.