If you’re bilingual (English/Spanish) and you enjoy helping patients feel calm, informed, and taken care of, this role is a solid remote front-office lane. You’ll handle high-volume inbound calls, schedule appointments, verify insurance, and document accurately in EMR systems.
About Carenet Health
Carenet Health supports patients across the healthcare journey with a mix of human support and data-driven solutions. They’ve been in the healthcare experience space for 30+ years and focus on improving outcomes through service, clinical expertise, and technology. Their culture emphasizes growth, accountability, and performance coaching.
Schedule
- Regular full-time
- Remote, work from home
- Start date: 3/12/2026
- Pay: $15.50/hour
What You’ll Do
- Answer a high volume of inbound calls and provide exceptional customer service
- Transfer/direct calls and support patient needs by phone
- Coordinate front office tasks such as appointment scheduling and transport coordination
- Communicate clearly with patients, clients, team members, peers, and leadership
- Enter and update information accurately in Carenet systems and EMR databases
- Respond to inquiries from patients, customers, and third-party vendors (including clinic directions and hours)
- Contact health plans to verify patient insurance information
What You Need
- High school diploma or GED
- Healthcare front office experience (preferred background: medical assistant/medical front office)
- Experience scheduling appointments and working in EMR/EHR systems
- Strong computer skills (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook and Word
- Strong oral and written communication skills
- Strong empathy, compassion, and patient-focused approach
- Bilingual in English and Spanish
- Home equipment: 2 monitors (at least 22” each) with HDMI and Display ports
Benefits
- $15.50/hour pay
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Flexible spending accounts (FSA)
- Employee wellness programs
- Career development opportunities
Urgency note: Starts 3/12/26, so if you want it, don’t drag your feet.
Bring the calm voice. Keep the day moving.
Happy Hunting,
~Two Chicks…