If you’re the kind of person who can calm a caller down, schedule an appointment fast, and still keep your notes clean, this role is built for you. You’ll be the front door for patients and help keep care moving.
About Carenet
Carenet Health supports healthcare organizations by combining human support with tech-driven solutions to improve patient experiences. They’ve been in the space for 30+ years and work across the healthcare journey.
Schedule
- Remote, full-time
- Starts 3/12/26
What You’ll Do
- Answer a high volume of inbound calls and direct/transfer calls as needed
- Handle front office coordination (appointment scheduling, transport coordination)
- Communicate clearly with patients, clients, teammates, peers, and leadership
- Enter and update information in Carenet systems and EMR/EHR databases
- Respond to patient and vendor inquiries (clinic directions, hours, general info)
- Contact health plans and verify patient insurance information
- Deliver patient-focused service that makes people feel cared for
What You Need
- High School Diploma or GED
- Healthcare front office experience (medical assistant or medical front office)
- Appointment scheduling experience and EMR/EHR familiarity
- Strong computer skills (data entry, navigation, keyboarding)
- Experience with Microsoft Outlook and Word
- Excellent written and verbal communication
- Strong empathy, compassion, and patient-centered mindset
- Bilingual English/Spanish
- Home equipment requirement: 2 monitors (at least 22”) with HDMI and Display ports
Benefits
- $15.50/hour
- Health, dental, vision insurance
- 401(k) with company match
- PTO and holidays
- FSAs
- Employee wellness programs
- Career development opportunities
Assessment Note
- Assessments may be required and must be completed independently.
This one’s solid if you want steady remote work and you’re comfortable living on the phone while juggling scheduling and patient questions.
Happy Hunting,
~Two Chicks…