Support providers and members by answering questions on eligibility, benefits, copays, and claims. This role is ideal for candidates with Medicare experience who want a stable, full-time remote opportunity.
About BroadPath
BroadPath delivers remote workforce solutions for healthcare and customer support. With an emphasis on diversity, inclusion, and innovation, we empower employees to grow while helping healthcare organizations meet their service goals.
Schedule
- Full-time, Monday–Friday, no weekends
- Training: 8:00am–4:30pm PT
- Production: 8:00am–8:00pm PT
- 100% remote, must reside in the U.S.
What You’ll Do
- Verify member coverage, benefit types, eligibility dates, and claim status
- Estimate out-of-pocket costs and explain copays
- Meet performance goals in efficiency, call quality, adherence, and attendance
- Provide a positive customer experience while ensuring HIPAA compliance
What You Need
- At least 6 months of Medicare experience (within the last 4 years)
- 1+ year of recent experience as a health plan Provider or Member Customer Service Rep
- 1+ year of remote work experience
- Strong computer and multitasking skills (typing, navigating multiple windows, inputting data quickly and accurately)
- Excellent verbal and written communication skills
- Ability to stay focused and productive with repetitive tasks
- Flexibility to adjust schedule during peak seasons
Benefits
- Pay: Starting at $16.00/hour
- Weekly pay
- Full-time stability with opportunities for advancement
Grow your career in healthcare support while working from home with weekly pay and steady hours.
Don’t wait—apply today.
Happy Hunting,
~Two Chicks…