About the Role
Title: Member Insured Sales Agent
Location: OH-Cincinnati
Job Description:
- This position is fully remote, but candidates MUST RESIDE in one of the following territories: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK, SD or Washington DC
- Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years
- Leads are provided
- Ability to quote and sell through multiple carriers
- Monthly bonus potential
- Computer equipment provided by AAA Club Alliance
AAA Total Rewards Package includes:
- The starting base compensation for this position is $15.78 to $30.26 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location
- 3+ weeks of Paid Time Off
- 8 Paid Holidays
- 401(k) plan with employer match up to 7%
- Medical, Dental, Vision and Prescription coverage
- FREE AAA membership (inclusive of product & service discounts)
- FREE Life Insurance
- An in-house virtual training program
The ideal candidate will have:
- High school diploma or equivalent
- 3+ years of sales experience
- 1+ years of call center experience preferred
- Active Property and Casualty license
- Schedule Requirements: Mon – Fri, 9:00am to 6:00pm EST, optional Saturday hours for over time (9:00am to 2:00pm EST)
The primary duties of the Member Insured Sales Agent are to:
- Perform outbound dials based on provided lead lists, consisting of targeted customers and members who have a high propensity to buy to meet new business goals.
- Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications.
- Coordinate new lead distribution with management and other associates. Including all account detail. Maintain lead distribution log.
- Provide comprehensive and detailed insurance reviews to members, potential new clients and existing clients. Service includes insurance coverage review, quotes, and accuracy in rating to ensure client’s needs are met.
- Execute and facilitate Insured’s service requests when appropriate based on the team’s objective of first call resolution.
- Maintain current underwriting and marketing information by carrier to ensure compliance standards.
- Anticipate and execute on account rounding and cross-selling opportunities. Sell new memberships and other AAA products to support the club’s goal of highly engaged member insureds.
- Provide coverage and support for all incoming phone calls and be accountable for performance expectations for outbound call volume.
- Protect and maintain account files and department records in accordance with the company and insurance carrier regulatory compliance requirements.