About the Role
Title: Mortgage Advisor (Purchase Specialist)
Location: United Kingdom
Type: Full-time
Workplace: Remote
Who are we?
At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we’re scaling fast and taking the industry by storm.
We’re all about pushing the boundaries, doing mortgages differently, and delivering outstanding service that makes a real difference in people’s lives.
We’re looking for talented and driven individuals to join our team and help us achieve our mission. If you’re passionate about making a positive impact, love to innovate and want to be part of a dynamic and fast-paced team, we want to hear from you.
What you’ll be doing:
- Contact pre-qualified online fact find leads, that have been generated through our online mortgage journey and vetted by our ground-breaking mortgage score system.
- Provide expert advice on whole-of-market mortgage options to our customers, utilising Mojo’s custom built in-house software. This entails assessing customers’ applications and delivering high-quality recommendations.
- Take a proactive approach to keeping your customer fully informed throughout the process and manage your pipeline efficiently and effectively.
- Collaborate with our exceptional team of administrators and case managers to support our customers’ mortgage DIPS and applications, including requesting and checking customer documents.
- Support the Mojo product team’s continuous innovation of outstanding
- mortgage advice technology by actively testing new ideas and processes.
Requirements
What we need from you:
- You’ll have CeMap and at least 2 years whole of market experience
- Recent Experience with Residential purchase and preferably BTL mortgage advising (FTB, Portfolio landlords, Second homes)
- Organisation – we are busy, constantly and change happens a lot, so you’ll need to be organised, managing multiple cases at a time.
- You’ll provide a best-in-class customer experience, going over and above each time for your customers
- We are high performers so we are looking for performance-driven advisors that are accountable for the targets that’ll drive the business and the industry forward. You’ll have full access to your performance data to do this.
- You’ll be flexible and work a mix of early and late shifts as well as 1 in 4 Saturday shifts.