Job Description

Ocean Marine Cargo Sr Claims Representative/Consultant

locations

United States – Remote

Scottsdale, AZ-Raintree Drive

NYCity-One Penn Plaza

San Antonio – Wiseman Blvd

Hartford CT- Home Office

Danbury, CT-Wooster Heights Rd

Aurora – Meridian Pkwy

Lake Mary – Colonial Center Pkwy

time type

Full time

job requisition id

R2315008

Sr Representative Claims – CH08BE

Consultant Claims – CH08CE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is currently seeking an Ocean Marine Cargo Claims Adjuster to join our claims group. The Adjuster will be responsible for the analysis, investigation, evaluation, negotiation, and resolution of minimal to moderately complex claims requiring thorough investigations including telephone contacts with the involved parties, technical expertise, and complex analysis. Claim assignments involve Cargo types of products.

The adjuster should be able to adjust Cargo claims pertaining to All-risk coverage for manufacturing, importing, exporting clients and freight forwarders with coverage enhancement that include domestic and international inland transit, warehouse storage and exhibition coverage.

This position is responsible for interpreting insurance contract and to determine policy coverage as applicable to the specific loss. Investigates claims to determine coverage liability and damages. Depending on experience can hire as a Sr Claims Representative or Claims Consultant.

Qualifications:

  • 3-5 plus years of Cargo claims handling experience required.
  • Familiarity with Standard Cargo forms.
  • Working knowledge of multi-state claim handling regulatory requirements.
  • Evaluate claims for purposes of setting reserves and making appropriate payment. Document all claim activity within our Image right system.
  • Settle a claim according to policy terms.
  • Manage third party vendors.
  • Ability to function independently as well as in an environment of teamwork and collaboration.
  • Must be able to work with the Cargo Underwriting team.
  • Provide strong customer service skills.
  • Makes decisions in a timely manner.
  • Strong written and verbal communication skills.
  • Meet all quality standards and expectations per best practices.
  • Proficiency in Microsoft Office including Excel, Word.

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