This is onboarding plus retention, with real money tied to outcomes. You’ll coach newly enrolled Pros through their first 30 days, build a plan around their goals, and keep them active, confident, and sticking with the product.
About Housecall Pro
Housecall Pro builds software that helps home service professionals run and grow their businesses, from scheduling and dispatching to payments and more. Their mission is to champion Pros, save them time, and help them live better, with a culture that invests in employee growth and customer success.
Schedule
- Remote (U.S.)
- Must be able to work an 8-hour shift within 5:00 AM–8:00 PM PT, Monday–Friday
- One Saturday shift per month
- Monthly tech reimbursement
What You’ll Do
- Partner with newly enrolled Pros to build a customized onboarding plan anchored to their goals
- Support Pros through their first 30 days to help them hit activity targets and achieve early wins
- Make 75+ outbound dials per day or maintain 5+ hours of talk time to connect with your portfolio
- Listen for needs, handle objections, solve problems, and reinforce the value of the product
- Coach customers on implementing Housecall Pro into their business and using core features effectively
- Identify high-risk accounts quickly and escalate to the right resolution path when needed
- Collaborate as a strong team player with clear communication, presentation skills, and creative problem-solving
What You Need
- 2+ years of full-time experience in a client-facing onboarding or support role
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Strong English reading, writing, and verbal communication
- Reliable, adaptable, and comfortable in a fast-changing environment
- Professional attitude and demeanor
- Curious mindset and eagerness to learn
- Experience using AI tools to improve quality and efficiency (preferred)
- 6+ months of outbound sales/prospecting experience (plus)
Benefits
- Base pay: $40,425 with on-target earnings of $57,750/year (uncapped earning potential via commissions)
- Compensation range: $19.44–$27.76/hour (includes base and potential performance bonus; varies by location/experience)
- Medical, dental, vision, life, and disability insurance
- 401(k)
- Flexible, take-it-as-you-need-it paid time off
- Paid holidays
- Paid parental leave
- Employee Assistance Program
- Monthly tech reimbursement
- Additional company benefits
If you like high-velocity outreach, coaching people to wins, and getting paid when they succeed, don’t sit on this. Apply now and bring your “coach plus closer” energy.
Your Pro’s success is your success, literally.
Happy Hunting,
~Two Chicks…