If you’re organized, detail-driven, and like keeping operations running smoothly behind the scenes, this role is built for you. You’ll support group setup, renewals, audits, and special projects while partnering with internal teams and communicating with clients.
About MedWatch LLC
MedWatch supports clients with products and services that require accurate setup, clear communication, and reliable operational follow-through. This team helps keep the engine running day to day.
Schedule
- Full-time
- Remote
What You’ll Do
- Support new group setup, including reviewing configurations in the MedWatch system for accuracy and efficiency
- Assist with group renewals and audit monthly renewals for accuracy and timely distribution
- Help prepare and distribute fee schedules
- Support special projects and general operations-related admin work
- Communicate with clients and internal staff via phone and email
- Partner with Accounting to help resolve outstanding invoice issues
- Maintain understanding of MedWatch reporting and standard processes
- Provide administrative support across the organization as needed
What You Need
- 1+ year of customer service experience
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
- Ability to learn and use internal applications
- Strong interpersonal and written/verbal communication skills
- Customer-focused mindset (internal and external)
- Strong troubleshooting and problem-solving skills
- Self-motivated with follow-through to execution
- Knowledge of insurance, self-funded, and stop loss industry (preferred)
- Bilingual English/Spanish (plus)
- Some college or higher education (preferred, not required)
Benefits
- Not listed
Pay is $17.50 to $21.00 hourly.
If you like owning the details, keeping things clean and accurate, and being the person teams rely on to “make it happen,” this one’s worth a look.
Happy Hunting,
~Two Chicks…