Help patients get the medical equipment they need from the comfort of your home.
About AdaptHealth
AdaptHealth is a full-service provider of home medical equipment and services, dedicated to empowering patients to live their best lives at home. We work closely with healthcare providers and patients to ensure timely access to life-improving products and support.
Schedule
- Full-time, remote role
- Must have designated home workspace
- Inbound and outbound calls required
What You’ll Do
- Schedule patient appointments for PAP equipment pickup and training
- Verify insurance and explain coverage and financial responsibility
- Guide patients on equipment use, compliance requirements, and troubleshooting
- Collect patient payments before processing supply orders
- Process orders via phone, email, fax, or internal systems in a timely manner
- Maintain accurate documentation and patient contact records
- Recommend equipment to improve quality of care
- Identify and suggest process improvements for efficiency and cost savings
- Support departmental goals by assisting team members as needed
What You Need
- High school diploma or equivalent
- 1+ year of experience in healthcare administration, insurance services, claims, billing, or call center work (Medicare-certified HME environment preferred)
- Strong communication and customer service skills
- Ability to manage patient information with accuracy and confidentiality
Benefits
- Competitive pay
- Remote training and company-provided tools
- Opportunity to make a direct impact on patient care
Make a difference in patients’ lives while working remotely.
Happy Hunting,
~Two Chicks…