Help patients navigate medical balances while supporting one of the fastest-growing revenue cycle companies in the country. If you’re skilled at communication, collections, and problem-solving — and you can communicate in both English and Spanish — this role gives you stability, training, and long-term career growth.
About CorroHealth
CorroHealth helps healthcare organizations exceed their financial health goals through advanced revenue cycle support. Their teams leverage clinical expertise, scalable operations, and modern technology to streamline billing, coding, and reimbursement for major healthcare systems. The company invests heavily in employee development, offering long-term career paths and comprehensive training.
Schedule
• Full-time remote role
• Must work from a quiet, confidential home workspace
• Flexible availability, including days, evenings, and weekends as needed
• Paid training and continuing education provided
Responsibilities
• Contact patients by phone, email, text, or chat to resolve medical balances
• Provide customer service and explain billing, balances, or account changes
• Gather and update demographic and financial information
• Negotiate payment arrangements that meet client and compliance standards
• Research accounts and document all communication clearly
• Meet daily, weekly, and monthly performance goals
• Follow all federal and state laws, including HIPAA, FDCPA, FCRA, and internal policies
• Use company systems, job aids, and tools to efficiently manage accounts
• Maintain professionalism during challenging conversations
• Participate in required training and integrate updates immediately
Requirements
• High school diploma or equivalent
• Six months or more of call center experience preferred
• Previous customer service or sales experience required
• PC proficiency in Windows environment
• Strong verbal and written communication skills
• Strong listening skills and ability to follow instructions
• Good math skills and comfort using a calculator
• Goal-oriented, organized, and comfortable with deadlines
• Negotiation and problem-solving skills
• Reliable and able to work required hours
• Ability to learn new systems quickly
• Persistent, patient, and professional
• Bilingual Spanish strongly preferred
Benefits
• $16.50/hr starting pay
• Full remote setup
• Ongoing training and professional development
• Career growth within a large national company
• Supportive team culture focused on accuracy and compliance
If you want a remote role where your communication skills make a real impact — and you’re ready to help patients understand and resolve their medical balances — this could be your next step.
Happy Hunting,
~Two Chicks…