Job Description
Title: Clinic Patient Access (Work from Home ) – Patient Service Agent
Location: Rogers Arkansas United States
Overview:
**Must live in Rogers, Arkansas Region**
**Initially, will train on-site – Opportunity to move to work from home role after successfully completing training period and meeting productivity standards**
Amazing Entry level positions that provide growth and promotion opportunities!
Do you love helping your community? Do you love talking on the phone? Then come join our Clinic Patient Access Center for one of the fastest growing Contact Centers in the country. Wanting to join healthcare right out of school, change your career, or are you in healthcare and want to be in a fast pace environment. Mercy’s Clinic Clinic Patient Access Center is your new home for a fun, excitement, and rewarding work.
Fast paced Contact Center environment, responsible for scheduling patient appointments and taking patient messages for Mercy Clinics. Delivering excellent customer service using exceptional telephone etiquette, while providing patients with general information with regards to appointments, messages, or general Mercy questions.
Qualifications:
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience.
Other Skills and Knowledge: Data Entry, ability to multi-task, ability to take direction, professional, courteous, and compassionate attitude, type 60 wpm.
Prefer those who are bilingual in Spanish.