Job Description
Patient Services Representative – Work From Home Full Time
CATEGORY Patient Communication Specialist
POSITION Patient Services Representative – Work From Home Full Time
ABOUT THE ORGANIZATION American Health Connection is a national healthcare call center managing patient access for major hospitals and clinics across the United States. We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package. Come join our team!
DESCRIPTION
REMOTE GEORGIA
Work From Home Patient Services Representative-IMMEDIATE OPENINGS!
No Vaccination Required! Work in the Medical Field & Save Gasoline!
Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance.
This fast-paced position requires recent 2-year minimum working medical knowledge, experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Representatives may provide medical scheduling and must be quick learners with the ability to multi-task who speak and communicate clearly. Provides telephone patient clinical encounter messaging using clear, concise and correct grammar and spelling. Representatives can expect to handle 100 + calls back to back per shift. Proficient and self sufficient on the computer and have a sense of urgency in assisting patients. Our healthcare agents must have private, noise free, HIPAA compliant space at home.
This is a regular, full time position with paid training, benefits, and is 100% remote. No contracts! The call center only promotes from within so career opportunities are available. American Health Connection provides patients with full-service, virtual central scheduling and communications services for healthcare facilities nationwide.
DAY SHIFTS AVAILABLE!
Hourly Rate Starts At: $15.00 with 90 Day Review
We offer medical, dental, vision, life insurance, 401(k) with Company match, and much more!
COMPUTER REQUIREMENTS – The following is required by start date:
**Computer Type:
- Recommended: Full Desktop Tower
- Windows Form Factors: All-in-One, Mini Desktop, Compact Desktop
- Apple Form Factors: iMac, Mac Mini, Mac Studio, Mac Pro
***Laptops are not acceptable per HIPPA security and compliance due to its portability. **Operating System:
- Apple Devices: Catalina, Big Sur, Monterey
**Windows Devices: Windows 10, Windows 11
**Processor: Intel Core i5 / Ryzen 3 (4-6 core)
**Memory: 8 GB
**Monitor: 22″ 1080P Single Monitor
**Internet Connection: Ethernet Connectivity
**Minimum Internet Speed: 30 MPBS Download / 10 MPBS Upload
**HIPAA Compliant, Noise free private environment
Applicants who reside in the following States will NOT be considered at this time: California, Arizona, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, North Dakota, Oregon, South Dakota, Vermont, Washington, Washington DC and Wisconsin.
POSITION REQUIREMENTS
FULL-TIME/PART-TIME Full-Time
SHIFT Days
LOCATION Atlanta GA
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.