If you’re sharp with patterns, calm under pressure, and you like being the person who catches problems before they become headlines, this role is built for you. You’ll investigate suspicious payment activity, help recover funds when needed, and become a go to voice on payments risk for both clients and internal teams.
About One Inc
One Inc powers digital insurance payments that give customers choice, control, and convenience across premium and claims payments. Their Digital Payments Platform supports billions in annual transactions and is built to create a seamless experience across inbound and outbound payment flows.
Schedule
Full time, hourly (non exempt)
Remote, United States
Rotating on call coverage required for monitoring outside regular business hours
What You’ll Do
- Investigate daily exception cases and prioritize work based on risk level
- Monitor transaction activity daily and monthly to spot high risk patterns
- Participate in a rotating on call schedule to support after hours monitoring
- Use critical thinking to differentiate fraud activity from normal business behavior
- Escalate unusual activity that could pose risk to the company or clients
- Communicate directly with clients and serve as a subject matter resource on payments risk
- Build strong working relationships with customers, banking partners, and vendors supporting risk and compliance
- Maintain and update reporting to track fraud events and drive prevention best practices
- Support compliance and risk management projects to ensure alignment with rules, regulations, and industry best practices
- Stay current on emerging fraud trends and evolving tactics
- Support additional projects and duties as assigned
What You Need
- Proficiency in Microsoft Office (Excel skills preferred at an intermediate level)
- Strong attention to detail with investigative and analytical instincts
- Solid organization, time management, and the ability to multitask
- Strong listening, verbal, and written communication skills
- Client facing professionalism and comfort communicating clearly under pressure
- Ability to work independently and use documented resources to solve problems
- Bachelor’s degree in Business, Finance, or related field, or 3+ years of experience in Payments, AML, or Risk Management
- Preferred: experience in banking, insurance, risk management, or compliance within the payments industry
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Work life balance focus
- Promoting from within when possible
This one is a risk role with real responsibility, and the on call requirement is not decorative. If that works for your life and you want a clean $30/hr remote role, apply and move fast.
Happy Hunting,
~Two Chicks…