Job Description
Phone Inventory Specialist
locations Virtual Texas
time type Part time
job requisition id JR-014256
Phone Inventory Specialist/Virtual MA
Who We Are
Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing what’s inside a policyholder’s home. Minimizing back and forth with our customer by providing the most accurate settlement reports to aid in their Content Claim process. Enservio is looking for a ListAssist Phone Specialist, you are a key part of the team that helps people get their lives back together after a disaster (i.e. fire, flood, tornado, etc.) hits their home.
The Role
In this role, you will be responsible for facilitating the contents inventory process that enables the most accurate, fastest contents claims service available in the insurance industry today.
What You’ll Do
You will work directly with the policyholders, over the phone, to develop lists of their damaged contents items. You will create lists of contents to meet Enservio’s quality standards and allow valuation of those items.
You will also work on lists created by the insureds to gather ages and price driving information ensuring the best LKQ match in determining the value of their contents.
What You’ll Bring
- Strong organizational skills
- Ability to handle multiple projects simultaneously
- Strong Excel skills
- Ability to type min 65 WPM
- Ability to empathize
- Experience dealing with grieving individuals (hospice, funeral, social work) a plus
- Customer service experience
- Ability to sit on the phone for several hours at a time
- Has good cell phone reception at home
- Internet access
- Bilingual (English/Spanish) is a plus