About the Role
Plan Manager-Bundled Pooled
- United States-Remote
- GA-Work@Home, Georgia
- FL-Work@Home, Florida
- MA-Work@Home, Massachusetts
- Full time
- job requisition id
- JR0029022
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to Know the Opportunity:
The candidate will provide Sponsor and Advisor service support for Corporate bundled plans via team shared mailbox and inbound toll free line. The individual will serve as a single point of contact and provide immediate resolution to customer inquiries through interaction with internal business partners.
Please Note: This position allows 100% remote work from home. Must work East Coast hours.
The Contributions You’ll Make:
Our ideal candidate is a detail-oriented team player who has a passion for providing exceptional customer service. The individual must have the ability to build rapport and develop strong relationships with internal and external business partners as well as possess outstanding communication skills.
Minimum Knowledge & Experience:
– 3 to 5 years equivalent work experience in Defined Contribution administration are required..
– The individual must be computer savvy in Excel, Word and Outlook and must also quickly learn Voya proprietary systems.
Preferred Knowledge & Experience:
– Knowledge of the EASE record-keeping systems is preferred
– An understanding of contribution and/or distribution processing desired but not mandatory.
-SPARK/ARPS Certification preferred or completed upon hire
-Bachelor’s degree in Business Administration or equivalent