Help healthcare practitioners meet compliance requirements while supporting education, outreach, and high satisfaction levels—all from your home office.
About American Specialty Health (ASH)
American Specialty Health Incorporated is a national leader in specialty health solutions, partnering with practitioners, health plans, and members to improve healthcare quality and access. Our Provider Relations team ensures that contracted practitioners are well-informed, compliant, and supported through education, surveys, and relationship management.
Schedule
- Full-time, fully remote
- Pay: $15/hour
- Training provided remotely
- Must work from a designated home office with company-provided technology
- Internet requirement: Minimum 50 Mbps download and 10 Mbps upload speed
Responsibilities
- Conduct outbound calls to educate practitioners on compliance and contractual obligations
- Perform quarterly directory validations and “secret shopper” access-to-care surveys
- Audit and confirm accuracy of practitioner directory information
- Provide onboarding education to newly contracted practitioners and document required training attestations
- Capture and forward practitioner change information to update internal databases
- Identify training or process improvement opportunities based on practitioner feedback
- Support and participate in webinars, educational campaigns, and orientation activities
- Maintain records, send practitioner notices, and provide general administrative support
- Attend team meetings and contribute to department goals
Requirements
- High school diploma or GED required; Associate degree preferred
- 2+ years of progressive customer service experience (healthcare or specialty healthcare preferred)
- Proficiency in Microsoft Office (Word, Excel)
- Strong verbal and written communication skills
- Ability to multitask, prioritize, and manage time effectively
- Strong attention to detail and accuracy
- Commitment to confidentiality and professionalism
Benefits
- Fully remote work with technology provided
- Paid training and ongoing development
- Opportunity to work closely with healthcare practitioners nationwide
- Stable weekday schedule
- Inclusive and supportive workplace culture
Make a meaningful impact by helping practitioners stay compliant and connected.
Happy Hunting,
~Two Chicks…