Location: Remote – Michigan residents only
Pay: $13/hour (starting rate)
About Morley
Morley delivers extraordinary experiences for some of the world’s leading companies. With a focus on customer care, we help brands build trust through clear communication, efficient problem-solving, and exceptional service. As part of the Morley team, you’ll work in a supportive environment that values humility, inclusivity, and attention to detail.
We’re hiring Proactive Customer Recall Agents to connect with vehicle owners about safety recalls. In this role, you’ll be the first point of contact—ensuring customer safety, scheduling repairs with dealerships, and providing reassurance that the issue is being resolved.
Schedule
- Monday to Friday (no weekends)
- Hours of operation: 9:00 a.m. – 9:00 p.m. ET
- Must be available for shifts within operating hours
- Paid training included
Responsibilities
- Provide excellent customer service representing a major domestic auto manufacturer
- Make outbound calls to inform vehicle owners of safety recalls
- Schedule appointments with dealerships for repairs
- Send follow-up emails to customers and dealerships
- Offer timely, accurate solutions with a positive, professional attitude
- Support team projects and collaboration
Requirements
- Michigan residency (must work remotely from Michigan)
- At least 1 year of customer service experience (call center, retail, hospitality, etc.)
- High school diploma or equivalent
- Excellent phone communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to remain at your desk for long periods of time
- Reliable high-speed, hardwired internet connection (Wi-Fi and satellite not supported)
- Distraction-free home workspace
Benefits
- Medical and prescription coverage (including free annual physicals)
- Dental and vision insurance
- Paid time off + wellness incentive programs
- 401(k) with company match
- Flexible spending account
- Life insurance
- Short- and long-term disability coverage (company-paid)
- 24/7 telehealth and nurse line
- Patient advocacy services
- Family, financial, and estate planning support
Be part of a team that cares deeply about safety and service while building your career with a trusted Fortune 500 partner.
Happy Hunting,
~Two Chicks…