About the Role
Project Coordinator, eCOA (f/m/d)
locations
Hungary Remote
time type
Full time
job requisition id
R14621
Join our PMO office as a Project Coordinator (f/m/d) and partner with Clario’s Project Managers to coordinate eCOA clinical studies, ensure client satisfaction – and make a positive impact on patients’ lives!
What we offer:
- Competitive compensation
- Attractive benefits (security, flexibility, support and well-being)
- Engaging employee programs
- Remote working & home office allowance
- OTP Szép Card
What you’ll be doing:
- Deliver superior customer service by providing best business practices and support in using Clario’s products for the duration of client’s clinical trials
- Work and collaborate with project team/s of diverse talents (Project Manager, Data Management, Archive team, etc) in development and delivery of Clario products to help clinical research industry obtain high quality data.
- Pro-actively manage lifecycle of issues from being reported by customer to its resolution by the support and development teams.
- Record and track key project monitoring and tracking metrics.
- Meet regularly with clients via phone and/or web to provide weekly monitoring updates, track on-going issues and communicate project status.
- Meet regularly with Team Leader to discuss workload, communicate project issues and address individual development.
- Fulfill Project Coordinator study specific tasks during each phase of the project.
- Development – (Study Documentation, Deployment Planning, Internal Training)
- Monitoring – (Project Reporting, Issue management and resolution, Project process improvements, Mid Study Changes, Inventory management)
- Close Out – (Data reconciliation and resolution, Inventory reconciliation, Study documentation management)
- You may also work to Ensure compliance with timely training completion/documentation, Respond to customer inquiries and participate in customer calls/TRAVEL”>meeting upon Project Manager request, Take the lead in managing various aspects of a project as requested and Work on related projects and tasks as assigned.
What we look for:
- BS, BA or equivalent
- Ability to manage multiple tasks simultaneously
- Ability to organize and manage multiple priorities with multiple stake holders.
- Experience dealing with external customers and have a customer service orientation
- Comfortable operating in a technologically dynamic environment.
- Willingness to adopt new systems and adhere to established business practices.
- Knowledge and comfort in using all applications included in the Microsoft Office Product Suite.
- Healthcare and/or medical experience, preferred. Knowledge of or ability to learn about the drug development process.
- Strong interest in the application of new technology to the clinical trials process
- Comfortable working in a fast-paced environment.
- Excellent Verbal and Written communication skills