You’ll enjoy the flexibility to telecommute* from within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Assist in end-to-end provider claims and help enhance call quality
- Assist in efforts to enhance ease of use of physician portal and future services enhancements
- Contribute to design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers
- Support development and management of provider networks
- Help implement training and development of external providers through education programs
- Identify gaps in network composition and services to assist network contracting and development teams
- Great opportunity comes with significant challenge. You’ll be part of a performance driven, fast paced organization that is serving multiple markets and you’ll be ensuring proper implementation of complex contracts.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma or GED
- 4+ years of managed care or medical insurance experience
- 1+ years experience in a claims, customer service or provider support role
- Proven oral communication skills including telephone etiquette
- Proficiency with MS programs including Excel and Word
Preferred Qualifications:
- Undergraduate degree
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people’s lives. This is where it’s happening. This is where you’ll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it’s needed. We’re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy