About the Role
Title: Temporary Provider Relations Representative
Location: Remote in California
Job Description:
ABOUT THIS TEMP POSITION
This is a temporary position and the length of assignment is estimated to go to 12/31/24. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with.
WHAT YOU’LL BE RESPONSIBLE FOR
Reporting to the Provider Relations Supervisor, this position:
- Researching, analyzing and coordinating the resolution of complex provider payment concerns and assists with the resolution of provider issues and grievances
- Engaging in and facilitating provider recruitment, contracting, communication and relationships in support of strategic organizational objectives
- Responding to providers’ educational needs by planning and conducting ongoing provider training and workshops
WHAT YOU’LL NEED TO BE SUCCESSFUL
To read the full position description, and list of requirements click here.
- Knowledge of:
- The principles and practices of customer service
- Ability to:
- Design and produce reports from a data-base reporting tool
- Proofread and audit data for accuracy
- Work independently with minimal supervision and as a member of a team
- Maintain a professional demeanor and remain focused and calm in difficult situations
- Education and Experience:
- Bachelor’s degree in Business, Marketing, Public Relations, Health Care or a related field and two years of experience in a health care, customer service, marketing or public relations environment [two (2) years of additional experience may substitute for the Bachelor’s degree]; or an equivalent combination of education and experience may be qualifying
- Desirable Qualifications
- Knowledge of health care, preferably managed health care
OTHER INFORMATION
- We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams.
- While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.
- In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.
- This is a temporary position and does not provide the benefits that are listed below (it is standard language from our regular job posts and cannot be altered or removed).