Put your insurance expertise to work from home while helping customers with care, accuracy, and empathy.
About TP
TP is a global digital business services company helping some of the world’s best brands streamline their operations in meaningful and sustainable ways. With over 500,000 team members speaking more than 300 languages, TP blends high-tech and high-touch service to deliver exceptional results while supporting communities and the environment.
Schedule
- Remote position (select states)
- Full-time schedule
- Paid training provided
What You’ll Do
- Respond to inbound and outbound customer inquiries with professionalism and empathy
- Provide excellent customer service through active listening and problem-solving
- Handle sensitive information with confidentiality
- Aim to resolve issues on the first contact
- Assist customers with policy details, retention efforts, and appropriate plan recommendations
What You Need
- Active home state Property & Casualty License
- High school diploma or GED
- At least 6 months of customer service experience preferred
- Strong communication skills (written and verbal)
- Ability to type 25 wpm and navigate Windows OS
- Organized, detail-oriented, and able to prioritize tasks
- Reliable internet meeting the company’s technical requirements
- Quiet, dedicated workspace
Benefits
- Competitive wages
- Full benefits package (Medical, Dental, Vision, 401k, PTO, and more)
- Paid training
- Employee wellness and engagement programs
- Growth opportunities within the company
Ready to join a company where your skills make a real impact?
Happy Hunting,
~Two Chicks…