Help protect member assets while supporting a people-first credit union. Grow Financial Federal Credit Union is seeking an experienced Repossession Specialist III to manage high-risk, high-balance loan accounts and ensure responsible recovery processes.
About Grow Financial Federal Credit Union
We’re not your average bank — we’re a member-owned credit union dedicated to service, not profit. With 300,000 members and 600 team members nationwide, we focus on people, communities, money, and dreams. Named a Top Workplace by the Tampa Bay Times, Grow offers flexibility with remote, hybrid, and in-person roles, along with a culture built on collaboration, diversity, and growth.
Schedule
- Fully remote (must reside in AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY)
- Flexibility may include evenings and/or Saturday hours
What You’ll Do
- Contact responsible parties on high-risk and high-balance loans by phone or written communication
- Analyze causes of delinquency and recommend actions to protect credit union interests
- Provide feedback and reporting to supervisors on account status
- Assist in training and onboarding new employees
- Support departmental training initiatives
What You Need
- High school diploma or GED required; Associate degree preferred
- 3+ years of repossession experience with consumer, direct, and indirect auto loans
- Strong telephonic communication, negotiation, and analytical skills
- Ability to resolve problems quickly while maintaining professionalism under pressure
- Computer literacy and attention to detail
Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 8% employer match
- 15 days PTO per year plus 10+ paid holidays
- Tuition reimbursement (up to $5,250 annually for full-time staff)
- Paid volunteer days twice a year
- Loan discounts for team members
- In-house training and career development opportunities
Join a credit union that values people, not profit. Apply today and grow with Grow Financial.
Happy Hunting,
~Two Chicks…